Terms and Conditions of Use (TOU) and Privacy Policy
APD Locksmith provides the Terms and Conditions of Use (TOU) for our website below. Questions concerning these TOU may be submitted to info@apdlocksmith-omaha.com.
Terms of Use
Terms of Service – APD LOCKSMITH
Effective Date: September 5, 2025
Welcome to APD LOCKSMITH. By accessing our website or using our services, you agree to the following terms and conditions.
1. Services Offered
Automotive key replacement and programming
EEPROM recovery and immobilizer resets
Rekeys for homes and businesses
Technical support and documentation services
All services are subject to availability and may require verification of ownership or authorization.
2. Client Responsibilities
Provide accurate and complete information
Ensure lawful ownership or access to the vehicle or property
Cooperate with technicians during service delivery
Pay agreed-upon fees as quoted or invoiced
We reserve the right to decline service if we suspect fraud, unauthorized access, or safety concerns.
3. Payment & Refunds
Payment is due upon completion of service unless otherwise agreed in writing. Refunds may be issued at our discretion in cases of:
Service cancellation prior to work beginning
Inability to complete service due to technical limitations
Verified billing errors
Custom documentation and intake forms are non-refundable once delivered.
4. Intellectual Property
All branded materials, reference sheets, templates, and documentation created by APD LOCKSMITH remain our intellectual property unless otherwise transferred in writing. You may use them for personal or business purposes but may not resell or redistribute without permission.
5. Limitation of Liability
Damage resulting from pre-existing mechanical or electronic issues
Losses due to incorrect client provided information
Delays caused by third-party hardware, software, or environmental factors
Our liability is limited to the cost of the service provided.
6. Website Use
Attempt unauthorized access to our systems
Submit false or misleading information
Use our content for commercial purposes without consent
We may use cookies and analytics tools to improve site performance. See our Privacy Policy for details.
7. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with a revised effective date.
APD Locksmith’s Privacy Policy is below. Questions concerning this policy may be submitted to info@apdlocksmith-omaha.com.
Privacy Policy
Privacy Policy – APD LOCKSMITH
Effective Date: September 5, 2025
At APD LOCKSMITH, your privacy is our priority. Whether you're requesting a key replacement, rekey service, or technical support, we treat your personal information with the highest level of care and professionalism.
1. Information We Collect
We may collect the following types of information when you contact us or use our services:
Contact details: Name, phone number, email address
Vehicle information: Make, model, year, VIN (if provided)
Service records: Job history, technician notes, intake forms
Surveillance footage: For security and documentation purposes (shop visits only)
2. How We Use Your Information
We use your information to:
Provide locksmith services and technical support
Generate accurate quotes and documentation
Document service history for warranty and follow-up
Improve workflow and customer experience
Maintain security and prevent fraud
Note: We do not sell or share your personal information with third parties for marketing purposes.
3. Data Storage & Security
Your information is stored securely using encrypted systems and password-protected devices. We maintain physical and digital safeguards to protect against unauthorized access, disclosure, or misuse.
4. Cookies & Website Analytics
Our website may use cookies to improve functionality and analyze traffic. These cookies do not collect personal data unless you choose to submit it via a form.
5. Your Rights
You have the right to:
Request a copy of your service records
Ask us to correct or delete your personal information
Opt out of future communications
To make a request, contact us at:
📧 joshua@apdlocksmith-omaha.com, tony@apdlocksmith-omaha.com
📞 402-707-5393, 402-999-9273
6. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.
